By Sabina Mollot
With temperatures that now feel downright tropical in comparison to the deep freeze of last month, it may be hard to imagine that the first week of the year was a record breaker for heat complaints.
However, according to a study conducted by RentHop, an apartment listings service, the “bomb cyclone” on January 4 contributed to 30,000 complaints being made by New Yorkers during the first week of the year about a lack of heat in their homes. The study was based solely on complaints made to 311 and the number was about the same as heat complaints during the first week of the year from the previous three years combined.
The study also noted that neighborhoods with the most complaints were less expensive ones and many were also high-complaint areas last year. The study also came up with a formula that “de-dupes” or ignores duplicate complaints (more than one from one address on the same day) and also “normalizes,” taking into account that some neighborhoods are bigger than others by calculating complaints per 1,000 units. The study also determined which apartments were priciest by looking at the average asking rents of one-bedroom apartment listings in 2017. In doing so, RentHop found that Erasmus in Brooklyn had the most complaints in its’ “de-duped, normalized” formula at 117.5 that week, higher than the previous year’s 79.9 complaints. One-bedroom apartments in this area go for $1,750. There were 1,516 actual complaints.