Frustrating ‘rush hour’ M23 service
I am a senior living on East 20th Street and Avenue C near the SBS bus stop. I arrived at the bus stop at 8:45 a.m. (well within “rush hour”). There was a bus outside with the front door open.
I showed the bus driver my MetroCard and said, “Just give me a second to get a slip.” I ran to the machine that was about 5 steps away from the bus. While I was inserting my MetroCard, the bus driver shut the door and drove away.
During this “rush hour,” I had to wait an additional 20 minutes for another bus. If this was the first time this or a similar incident happened, I would let it go. But this happens frequently. The bus parks away from the stop, pulls up when there’s a red light and takes off when the light changes.