Angel earns her City Wings (and a $100 tip from customer)

Eliana Polanco holds up a thank you note and $100 given to her by a woman she’d tracked down to return a handbag left behind at City Wings.

Eliana Polanco holds up a thank you note and $100 given to her by a woman she’d tracked down to return a handbag left behind at City Wings.

By Sabina Mollot

The mensch of the month award officially goes to Eliana Polanco, a cashier at First Avenue restaurant City Wings, who went above and beyond her duties in order to return a forgotten handbag to a customer.

William Hsu, a manager at the restaurant, contacted Town & Village to share the story which began on Sunday evening, April 3, when a customer left her handbag behind. It was soon found by Polanco, who then stayed over an hour past her shift, which ended at 11 p.m. to see if the customer would return. She didn’t yet know who the bag belonged to, but when no one came to claim it that evening, Polanco rifled through it in search of identification.

She then learned that the bag’s owner’s name was Lauren and she lived on 18th Street, so after her shift at the restaurant, at the corner of East 20th Street, Polanco walked over to the apartment building. Once there, however, she saw that it was under renovation and all the tenants had been moved to a midtown hotel.

“That’s when Eliana decided to come back to the store to wait for the customer because Lauren had also left both of her cell phones inside the bag,” Hsu said.

Sure enough, a frantic Lauren did come back, asking if her bag was there. Polanco said it was and also confessed to having had to look through it.

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