State Senator Brad Hoylman called on telecommunications giant Time Warner Cable on Monday to improve access for blind and visually impaired customers by voluntarily instituting basic product standards, including television guides and documents written in Braille, font size options for on-screen menus, as well as “talking menus” and “talking guides.” In a letter to Chairman and CEO Robert Marcus, Hoylman noted that while “Comcast has already set an example with its simple to use and accessible technology,” Time Warner has yet to implement similar programs for its share of New York’s 400,000 visually impaired residents.
Hoylman learned of the issue from a constituent while visiting VISIONS, a nonprofit that offers rehabilitation and social services to the visually impaired, in his senate district with NYC Comptroller Scott Stringer.
The City Council voted unanimously in support of legislation to change the way that the city communicates with New Yorkers who qualify for the city’s Rent Freeze Program on Tuesday.
The legislation, sponsored by Council Member Robert Cornegy, requires the Department of Finance to include a notice regarding legal and preferential rents on certain documents related to the NYC Rent Freeze Program.
Specifically, the notice must include the rent amount on which the benefit calculation was based, an explanation of why that amount was used in the calculation, an explanation that the tenant may continue to pay a preferential rent even once enrolled in the program, A statement that the tenant can obtain a rent registration history and file a complaint with the State Division of Housing and Community Renewal and a telephone number and email address for that agency. In addition, by 2018, the legislation would require the Department of Finance to include both the preferential and legal regulated rents of applicants to the NYC Rent Freeze Program in its database and include the preferential rent amount in the notice described above.