Gas finally back on at Frank’s

Frank’s Trattoria on First Avenue (Photo by Sabina Mollot)

Frank’s Trattoria on First Avenue (Photo by Sabina Mollot)

By Sabina Mollot

Frank’s Trattoria, the First Avenue restaurant and pizzeria that had been operating without gas for eight weeks, finally got it switched back on. The gas came back on last Wednesday afternoon, which meant that once again the owners, the Pino family, were able to make pizza and other foods that couldn’t be prepared efficiently using just electric stoves.

Restaurant manager Marcello Vasquez told Town & Village once the gas came back on at around 2 p.m. word quickly got around and the restaurant got busy again.

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Alert for Stuyvesant Town/Peter Cooper Village: Tenants will get an extra 15 percent on rent abatement

The following is a property alert emailed to residents of Stuyvesant Town/Peter Cooper Village by CompassRock this morning. The memo includes status reports on ongoing repairs and also said tenants will get an extra 15 percent on their rent abatement for days without heat and power. It also warns tenants their last rent checks may have been destroyed by the storm and not processed.

PROPERTY UPDATE     12.5.12

We continue to work diligently on restoration efforts throughout the property. Below please find updates of recent progress. We will continue to update you on additional progress and restoration timelines.

Gas Service: We are pleased to announce that all gas service was restored as of last Friday.

PCV Heat Distribution System and Water Pumps: Parts of Peter Cooper Village are still experiencing above normal heat at times and reduced water pressure due to the damage sustained to these systems. Necessary parts to repair these two systems are expected to arrive on-site by next week. We will provide a more detailed timeline as soon as it becomes available.
Rent Abatement: In addition to the previously announced abatement for days without electricity, heat or elevator service, we will also be providing a 15% rent abatement for each additional day a unit did not have gas service beyond when all other utilities were restored. Rent abatements will appear on your January rent bill.
Rent Bills: Your opening and closing balances may be higher than anticipated in your most recent bill since checks you remitted previously may have been destroyed by flooding during the storm and not processed. Please confirm with your bank that these payments were not processed, and issue payment for your total outstanding balance. If you cancel your prior payment and provide documentation of the bank fee for this service, we will refund the bank fee by issuing a credit on your next month’s rent statement. For all additional questions, please email accounting@pcvst.com.

Resident Services: Some of you may have experienced issues in trying to get through to us at the (212) 420-5000 number during peak times. We apologize for the inconvenience. Due to the storm, our phone capacity was reduced to one third of our standard capacity. As of the end of last week, the capacity for our phone lines was restored to pre-storm standards, which should resolve these issues. You can also reach the various departments via email:
residentservices@pcvst.com
accounting@pcvst.com
legal@pcvst.com
leasing@pcvst.comKey Card Access: We continue to work with third-party contractors to restore access cards in 440, 510, 530 E 23rd St.; 441, 511, 531, 541, 601 E 20th St.; 7 & 8 PCR. In some cases, this work is further complicated by the conditions in the basements. Once the basements are able to be demolished, restoration efforts should accelerate.  Contract security guards will remain posted in these buildings to provide access to residents who do not have carriage room keys for the entrance doors.

Intercoms: Intercom service was restored to the following buildings on schedule last week, with the exception of being able to contact Public Safety directly: 431 E 20th St; 2, 3, 4, PCR; 350, 360, 370, 390 First Ave. The intercoms in Stuyvesant Town buildings are operational but cannot access Public Safety at this time. We continue to work on restoring the connection between the intercoms and Public Safety and will notify you as soon as this has been completed.Two addresses which were scheduled to be restored with inter-building intercom service last week, 441 E 20th St and 5 PCR, have experienced worse damage to their infrastructure than initially realized. A timeline for the restoration of intercom service will be provided as soon as possible for these two buildings , as well as the other buildings that experienced extensive infrastructural damage: 420, 440, 510, 530 E 23rd St; 511, 531, 541, 601 E 20th St; 6, 7, 8 PCR.

Basement Access:  In the impacted basements, we continue to use dehumidification machines to help keep the basements dry until demolition is complete. These machines are being powered by generators which operate from 7AM-10PM Monday-Friday and 9AM-10PM on Saturday and Sunday.

·         Limited Access: Residents in the following buildings were granted access to those basements over the past several weeks during specific hours: 3, 4, 5, 6 PCR; 441, 541, 601, 620 E 20th St. (ST); 420, 440, 510, 530 E 23rd St. Access is no longer permitted to these basements as of December 1st. As previously explained, any property not removed is being discarded.

·         No Access: Access remains restricted to 511 and 531 E 20th St. and 7 & 8 PCR.

Demolition is expected to begin as soon as possible. At the request of the Tenants Association, demolition work was delayed by five days past the November 30th deadline to allow some residents extra time to access the storage areas. Once demolition is complete, we can begin to restore the laundry rooms, repair the electrical equipment and rebuild the basements in the affected buildings.

Trunks: We will be re-commencing trunk retrieval for trunks located in Stuyvesant Town beginning today. Please be aware that because of the backlog from the last month and the limited staff we are able to allocate given all the other priorities on the property, it may take longer than usual to schedule an appointment. We appreciate in advance, your patience. Please help to minimize the volume of requests and only request your trunk if it is absolutely necessary.

As previously reported, we continue to remove trunks from the flooded basements and store them securely. We are still working to identify a location and process to allow retrieval. As soon as that has been finalized, we will advise residents immediately and will provide you with 30 days to claim your trunks.

 

Parking: We remind you that all damaged cars not removed by December 15th will be towed by Quik Park at the vehicle owner’s expense. To contact Quik Park, please call (212) 832-2066.

Stuyvesant Town/Peter Cooper Village gas update from CompassRock

The following notice, first published at Council Member Dan Garodnick’s website,  is the latest gas update from CompassRock.

Stuyvesant Town and Peter Cooper Village Update (11/28)Gas Service Restoration Update – November 28, 2012 

We are writing to provide you with updates concerning the restoration of gas service. Following our communication on Wednesday, November 21st, several buildings and specific apartment lines had gas service restored ahead of schedule and some on schedule. However, gas service for a number of buildings and apartment lines has not yet been restored due to additional issues identified, and we also remain dependent on the availability of ConEd to complete testing prior to each restoration. We are actively working to resolve these issues as quickly as possible.
We continue to work diligently with the hope of restoring gas service to the remaining buildings by end of day Tuesday, December 4th. In the meantime, here are the updates detailed by building and apartment lines.
Gas service has been restored to specific buildings and apartment lines, as follows:
315 Ave C: Gas service was restored to the A, B, C, F and G lines last Wednesday, November 21st.
319 Ave C: Gas service was restored to the A, B, C, F, G and H lines on floors 3-8 Wednesday, Nov 21st. Service was restored to the first and second floors of those apartment lines on Friday, November 23rd.
410 E20th St: Gas service was restored to the entire building on Saturday, November 24th.
330 First Ave: Gas service restored to the A and H lines on Saturday, November 24th and to the F line this morning, Wednesday, November 28th.
We continue to work on restoring gas service for the following buildings and apartment lines:
315 Ave C: D, E and H lines.
319 Ave C: D and E lines.
321 Ave C: All apartment lines
400 E20th St: All apartment lines
We will continue to provide you with updates as soon as possible. Thank you for your patience and understanding.

 

CompassRock issues resident alert: All buildings have electric power, some, but not all will have gas in time for Thanksgiving

On Wednesday afternoon, CompassRock sent out a resident alert to follow up on the one issued last Friday. To sum up, the memo, sent via email, gives a list of which Stuyvesant Town and Peter Cooper Village buildings will have gas restored ahead of schedule in time for Thanksgiving, and which ones won’t, and offers an explanation into the generators outside Peter Cooper buildings with flooded basements. Other included topics are Quik Park, Oval Fitness, trunk rooms and rental storage units.

RESIDENT NOTICE – WEEK OF NOVEMBER 19                                            

Following last week’s comprehensive communication, we are writing to provide you with additional updates and a summary of progress made over the weekend and the past few days.

Since our last update we have made the following progress:

  • Restored permanent utility power to 6 Peter Cooper Road.
  • Restored gas service to a number of buildings. The remaining buildings are still on schedule for restoration by Saturday.
  • Repaired management office phone lines. You can now reach Resident Services directly at the restored (212) 420-5000 number and Security at (212) 598-5233.
  • Expanded work order repair service into the evening hours when more residents are home.
  • Restored access card readers to 13 of the impacted buildings.
  • Provided access to storage units and bikes for 12 of the 16 building basements impacted by flooding.
  • Restored dryer service in the remaining nine buildings that had outages.

Electricity: As of this morning, Con Edison’s electric utility service has been restored to 6 Peter Cooper Road and the back-up generator will no longer be required for that location. We are happy to report that all 110 buildings now have normal electric power.

Gas Service: We are pleased to report that the following buildings have had gas restored ahead of schedule and in time for Thanksgiving: 285, 287, 309 Avenue C. and certain lines in the following buildings –

–          410 E20th St.: the G line

–          330 First Avenue: B, C, D, E and G lines

We expect the following building lines to have full gas restoration by the end of today:

–          315 Avenue C: lines A, B, C, F and G

–          319 Avenue C: lines A, B and C

Unfortunately, we will not have gas restored in time for Thanksgiving for the following building lines, though they are on schedule for restoration by this Saturday, November 24th:

–          315 Avenue C: lines D, E and H

–          319 Avenue C: lines D, E, F, G and H

–          321 Avenue C: ALL lines

–          400 E20th St: ALL lines

–          410 E20th St.: lines A, B, C, D, E, F and H lines

–          330 First Avenue: A, F and H lines

We will continue to work with Con Ed through the holiday weekend to restore gas service as quickly as possible. Our staff will require access to all affected apartment homes over the next few days (except Thanksgiving) between the hours of 9AM and 7PM. If you have installed your own top lock, please remember to unlock it daily.

Heat Service: We continue to assess the damage caused to the electronic system which helps to regulate apartment temperature in PCV. The extent of the damage is substantial and it will take time to procure all necessary parts and complete repairs. We will provide a more detailed timeline as soon as possible. In the meantime, our engineers continue to monitor and manage the heat distribution process manually, which means that some apartments may continue to experience above normal temperatures.

Elevators: After having further assessed the damaged elevator cars in 7 and 8 PCR and 440 E23rd St, we have found that due to the significant damage to the cars resulting from the flooding, the restoration will take longer than initially expected. The damaged elevators will have to be rebuilt before being returned to service. We will provide a more detailed timeline as quickly as we can. In the meantime, each building has one running elevator.

Resident Services:

  • Our phone lines have been repaired and residents may now reach Resident Services representatives directly via the (212) 420-5000 number.
  • The Public Safety phone number has also been restored. Residents should call (212) 598-5233 to reach Public Safety. In case of emergency, please call 911.
  • To reach Resident Services via email, please use residentservices@pcvst.com.
  • Resident Services is now located at Oval Study Mon-Fri, 8am-8pm; and Sat-Sun, 8:30am-6pm.
  • As promised last week, we expanded evening maintenance service to accommodate work order requests during hours when more residents are at home. Masons and carpenters will remain until 8pm. We have also increased the number of electricians, plumbers and handymen working through midnight. Engineers remain available around the clock to address heat issues. The expanded evening service is a temporary measure until we are able to fully resume repairs during the day for residents who provide permission to enter when they are not at home.
  • Important email addresses to know, depending on the nature of your inquiry:

Resident Services:              residentservices@pcvst.com

Accounting:                          accounting@pcvst.com

Legal:                                     legal@pcvst.com

Leasing:                                leasing@pcvst.com

Access Cards & Keys: We are pleased to report that the access card system has been restored for: 2, 3, 4, 5, 6 PCR; 420 530, E23rd St.; 431, 441 E20th St., 350, 360, 370, 390 First Ave. The remaining buildings will take longer to restore and include: 440, 510 East 23rd St; 511, 531, 541, 601 E20th St and 7, 8 PCR. Key locks have been installed on entrance doors to all of these buildings to allow resident access. Residents should use their carriage room keys to access their respective buildings. If you are not able to find your carriage room key, we are providing residents a copy of the key at no additional charge, at Oval Study. Security guards will remain posted at these buildings.

New key cards may be requested at the new Public Safety Office at Oval Studio. Key requests are also available through Resident Services and may be picked up at Oval Study.

Intercoms: In Stuyvesant Town, the intercom systems are operational from the lobby of the building to your apartments. We continue working to reestablish communication between the lobby intercoms and the new Public Safety Office so that residents can once again access Public Safety directly through the intercom system.  We will notify you once this has been restored. In PCV, we remain on schedule for the week of November 26th to restore intercom service within the building for: 431 and 441 E20th St; 2, 3, 4, 5 PCR; 350, 360, 370, 390 First Ave. As explained last week, a longer timeline is expected for: 420, 440, 510, 530 East 23rd St; 511, 531, 541, 601 E20th St and 6, 7, 8 PCR.

Sanitation:   Recycling bins will be removed from the exterior of PCV buildings affected by flooding.  We have set up two temporary recycling bins on each floor, which will be emptied daily by the porters.  Please continue to place household trash in compactor chutes, which are operable in all 110 buildings. We also ask residents to refrain from parking on both sides of the loop roads so that the DSNY can remove all waste from the curbs.

Basements: We continue to dehumidify buildings which were impacted by the flood waters. You may have seen additional generators and fans which are helping with the de-humidification process. These generators will remain operational from 7AM-10PM on weekdays and from 9AM-10PM on weekends. The generators will not run on Thanksgiving.

The basements in 16 buildings in PCV sustained significant damage. Access to those buildings is limited as noted below:

  • Limited Access:  Residents will have limited access to: 3, 4, 5, 6 PCR; 441, 541, 601, 620 E20th St; 420, 440, 510, 530 E23rd St. Residents may retrieve personal property (NTT Storage or bikes) from these basements on weekdays from 5:30PM to 9PM and weekends from 10AM-2PM through November 30th.   Any personal property not removed by November 30th will be discarded. Residents should go to the tent by PCV Playground 1 to be escorted into the basement.
  • No Access: Residents may not access basements in 511 and 531 E20th St. and 7 and 8 PCR for the foreseeable future. Bicycles from these four buildings have been removed and are now available for residents to claim at the tent inside PCV Playground 1 every day from 9am to 10pm. Please bring your resident ID and either your key or combination for your bike lock.

Trunks: Trunk retrieval remains suspended throughout the property. Salvageable trunks located in the basements of the 16 flooded basements noted above are being relocated offsite. We will update you soon regarding the process to claim those trunks. Residents will have 30 days to claim their trunks once the process is announced.

NTT Storage: NTT has already communicated directly with all customers in impacted basements. If you have a storage locker in one of the 16 limited or no access basements and have not heard from NTT, you should contact NTT directly at (212) 253-2435.

Parking Garages: While garages 1, 2, 4, 5, and 6 are all open for business, customers may experience heavy delays when parking their vehicles. This is due to the large number of damaged vehicles that have yet to be towed while customers who have replaced their damaged cars are also looking to park their new cars. We remind you that all damaged cars not removed by December 15 will be towed by Quik Park at the vehicle owner’s expense. To contact Quik Park, please call (212) 832-2066.

Laundry Service: We will provide a timetable for the restoration of full laundry service in buildings impacted by the flood as soon as we can. In the meantime, dryers in the following buildings have been restored: 285, 287, 309, 315, 319, 321 Avenue C; 400 and 410 E20th Street; and 330 First Avenue. For additional information, please call 1-800-MAC-GRAY. For a list of Laundromats in the area, please visit pcvst.com. For your convenience we have provided access to the laundry room in 2 PCR, accessible via the basement entrance, for residents in buildings without functioning laundry machines.

Oval Fitness: As we mentioned in our last communication, we hope to reopen the Oval Fitness facility within six months, if not sooner.

  • Billing has been suspended indefinitely. Fitness Members will receive refunds within the next 2-3 weeks via credit card or check mailed to the address American Leisure has on file.
  • Refunds will include: paid-in-full memberships, pre-purchased but not fully used training packages and pre-purchased guest pass packages. For inquiries please email living@pcvst.com.

In the meantime, we are partnering with New York Health & Racquet Club, which is offering PCVST residents a month to month membership of $99 per month (min. 2 month required), $0 initiation fee and access to all locations. Membership can be canceled with 30 days advance notice from billing date. Once Oval Fitness reopens NYHRC will automatically cancel your membership at the end of your current billing cycle. To contact NYHRC, please call (212) 220-0758 or email pledesma@nyhrc.com.

Message from Manhattan’s Kid’s Club II: The school is scheduled to reopen Monday, November 26th. For additional information, please contact Beth Garcia at (212) 677-0608.

We will continue to provide you with updates and post information on pcvst.com. Thank you again for your patience and we wish you a Happy Thanksgiving. We also hope that you have had a chance to stop by or skate at the ice rink which reopened last Saturday and we look forward to seeing you at next week’s Tree Lighting Ceremony on November 29th followed by the ice sculpting performance with brass band on December 1st.

Sunday evening notice from CW Capital/CompassRock for Stuyvesant Town/Peter Cooper residents (If you haven’t been able to access your garage, ‘assume (it) suffered significant damage’

RESIDENT NOTICE
NOVEMBER 4 EVENING UPDATE

We have made significant progress today in our efforts to restore services. We remain on schedule in the restoration efforts posted yesterday, and in many cases have seen progress ahead of schedule.

ConEd is on-site and continues to work on repairs. ConEd continues to have issues with power distribution which has effected elevators in some buildings that otherwise have power. We apologize for previous updates that indicated these elevators were operable. Restoring services and correcting additional issues which arise as power is restored remains our top priority. We will continue to provide you with updates as quickly as they become available.

Heat & Hot Water Service: Additional buildings in Peter Cooper Village regained hot water service today, but not heat service. We anticipate full restoration of both heat and hot water service for the entire property within the next six days, as announced yesterday. Please refer to the attached matrix to see the status of your building.

Electricity Service: Additional buildings regained power yesterday and today, though several of those buildings had issues, particularly with elevator outages and certain apartment lines remaining without electricity.  This is due to issues ConEd is having with their power distribution system.  Full electrical service from ConEd has not yet been restored in these buildings.  ConEd is on site working to repair their equipment so that these services may be restored.  Otis, our elevator service company, is also on site to ensure elevators are operable as soon as possible following the completion of ConEd repairs.

Those buildings without power continue to have critical electrical equipment repaired in order to ensure resident safety when power is restored.  This work is partially dependent on ConEd which has made the completion schedule difficult to estimate, though the timetable for power restoration to the balance of the community remains Tuesday evening at the latest.  Depending on the location, certain buildings currently without power may have electricity sooner.

Elevator Service: Several buildings that have had power restored continue to have issues with elevator service. Please refer to the matrix below to understand the status of your elevator service. These service disruptions are due to continued ConEd repairs. ConEd currently has significant resources onsite working with management engineers and Otis, our elevator service company, to restore elevator services as soon as possible. If you your building is currently without power, elevator service will likely be delayed by 12 hours following the restoration of electricity. The exceptions to this statement are the three buildings which had elevators damaged by flood waters: 7 Peter Cooper Road, 8 Peter Cooper Road and 440 East 23rd Street (please refer to the matrix for details).

Gas Service: We have no further updates regarding gas service at this time, though we continue to assess the damage and evaluate remediation options. We will report back as soon as the updates become available.

Water Service: Basic water service is restored in Stuyvesant Town. In Peter Cooper Village, nine of the twelve pumps that distribute water to PCV buildings will undergo repair, currently allowing for basic service, though pressure drops may continue to occur during peak usage periods.

Heating Centers: On Monday, November, 5, the ice rink tent will be available as a heating and charging station between 8am and 8pm; the Community Center is available as a heating center for elderly residents from 6am until midnight. Please let your elderly neighbors know.

Resident Check-Ins: Today, November 4th, we knocked on the doors of all residents in buildings without power; and the doors of all elderly residents without elevator service.   Elderly residents who requested food received food deliveries.

 

Playgrounds:  All playgrounds have now reopened. Due to daylight savings, the operating hours will be from 9am to 5pm.

 

Security: We continue to have additional Public Safety staff on-site, and particularly in the buildings without power. In case of emergency only, please call (347) 680-2212. For all other inquiries, please continue to go to Resident Services at Oval Café or call (888) 885-8490.

 

Laundry Service: Laundry Service is available in all buildings where electricity service has been fully restored, though certain buildings continue to have only cold water. We will continue to provide updates regarding restoration of laundry services in buildings which sustained damage to laundry machines. Oval Concierge will be open to all residents for laundry services from Monday through Saturday, from 8am to 8pm, and is located at the First Avenue Loop Road between buildings 276 and 274. Please note that they only accept credit card payment.

 

Garages: Quik Park expects all garages to be open for damage assessment by Wednesday morning November 7th. Customers who have not had access to their garages should assume their vehicles suffered significant damage and act accordingly with their insurance companies. Beginning the morning of Wednesday, November 7th, insurance adjusters will be allowed into the garages to inspect vehicle damage.

Amenity Spaces:  All amenity spaces have been closed indefinitely. This includes Oval Fitness, Oval Kids and Oval Study. Membership billing has been suspended indefinitely. Oval Concierge remains open at standard operating hours.

We will continue to update you regularly.

Please visit the official Stuyvesant Town homepage for a detailed list of status updates of different addresses.

CW Capital/CompassRock: Con Ed “repairs” cause explosions along Avenue C and fire hazards in PCV buildings

The following notice was issued by CW Capital/CompassRock last night to explain those explosions and why some buildings in Stuyvesant Town/Peter Cooper Village are still without power.

RESIDENT NOTICE – NOVEMBER 3 EVENING UPDATE 

We are extraordinarily pleased that much of the community has had power restored over the past 24 hours.  Unfortunately, much of Peter Cooper Village and certain buildings in Stuyvesant Town, primarily along Avenue C, remain without power at this time.  The reason for this is that the electrical equipment in the basements of the effected buildings were submerged in salt water during the flood.  This exposure to salt water has created damage which makes it unsafe to turn on the electricity.

This was evidenced by events at Peter Cooper Village last night.  Despite numerous warnings to Con Edison that it was unsafe to turn on the power, Con Edison electrified all of the property last night, including those buildings with damaged electrical equipment; in addition, ConEd electrified their own power lines in the street which were not yet safe to operate.  This caused several explosions under manhole covers along Avenue C last night that many residents may have heard.  The explosions occurred to ConEd equipment that was immediately outside the perimeter of the community.  In addition, the damaged equipment in the basement of 6 Peter Cooper Road created a potential fire hazard and elevated carbon dioxide (CO2) readings in the basement areas.  FDNY was immediately summoned and remained onsite throughout the episode to ensure that residents were safe at all times.  FDNY performed continuous CO2 monitoring to ensure safety.  Andrew MacArthur from CWCapital, City Councilman Garodnick, Sean Sullivan, General Manager of CompassRock, and members of the tenants association were present at the site of the incident during this period and worked together to coordinate resources in the interest of resident safety.

Management worked through the Mayor’s office and Councilman Garodnick worked through the Speaker of the City Council’s office to jointly impress on ConEd the seriousness of the situation.   This coordination helped ensure ConEd’s responsiveness and we are pleased to report that it also resulted in the dispatch of significant resources to our community which should result in expedited repairs.

We have continued our assessment of the damage to the buildings caused by the storm and are now able to provide you with more detailed information and timelines for the restoration of full utilities and other services. Please refer to the matrix below for detailed information about your respective building.  Once again, we are providing you with the following updates immediately so that you can plan accordingly. Addressing these problems remains our top priority. We will continue to keep our residents updated with respect to any changes in the information outlined below.

Water Service: As we explained yesterday, no damage was done to the water pumps in Stuyvesant Town and basic service will continue to be available.  In Peter Cooper Village, nine of the twelve pumps that distribute water to PCV buildings still require repair, allowing for basic service; however, during peak usage periods, pressure drops may still occur.  Please remember to be mindful of conserving water to the best of your ability, particularly during peak hours.

Heat & Hot Water Service: While part of the property has regained full restoration of heat and hot water service, we anticipate full restoration for the remainder of the property within the coming week.  Please refer to the attached matrix to see the status of your building.

Electricity Service:  Much of the property has had power restored.  Those buildings without power are in the process of having critical electrical equipment repaired in order to ensure resident safety when the power is restored.  This work is partially dependent on ConEd which has made the completion schedule difficult to estimate.  We are very pleased to report that, based upon the resources committed to our community in the last 24 hours, we believe the repairs can be completed and power restored to the balance of the community by Tuesday evening at the latest.  Depending on the location, certain buildings currently without power may have electricity sooner. We realize these additional delays are frustrating, but we urge everyone to remain patient and respect the fact that resident safety must remain a priority.

Some residents have inquired about the possibility of having generators supply power to those buildings currently without power.  Please note that temporary generators would need to run electrical current through the same damaged equipment that has delayed the ConEd restoration of power and, therefore, are equally unsafe.

For residents who are finding that parts of their apartments do not seem to have power, please check your circuit panel and ensure that all switches are reset properly.

Gas Service: During the storm, Con Edison and the FDNY ordered the shut down of gas service to several buildings and we anticipate having gas service restored within 2 weeks, depending on their location.

For the buildings with gas meters damaged by the flood waters located in nine buildings in Peter Cooper Village the assessment remains the same as provided yesterday.  Because of the damage to these meters, gas service to these locations may be shut down.  If that occurs it will likely require approximately two weeks to restore gas service. We are further assessing and will report back as soon as the information becomes available.

Elevator Service: Elevator service was restored in all buildings which have power. The four passenger elevators damaged by the flood waters in Peter Cooper Village which we mentioned yesterday will take additional time to repair.  Both of the elevators in 7 Peter Cooper Road were damaged and will have one elevator restored within one week after power is restored and the second elevator will be repaired within two weeks after power is restored. The other two damaged elevators in 8 Peter Cooper Road and 440 East 23rd Street will be repaired in two weeks after power is restored; these buildings will have one elevator operating while we restore service to the damaged elevator car once both buildings regain electric service.

Heating Center: The Community Center has been set up as a heating center for elderly residents and will be open daily from 8am to 10pm.

Resident Check-Ins: Thanks once again to the help of our volunteers, we were able to check in on all residents in buildings without power today, November 3, and food was delivered to elderly residents in those buildings.

Playgrounds:  We were able to open additional playgrounds today. The following playgrounds have been reopened: In Stuyvesant Town – 1, 7, 8, 9 and 12. In PCV 2 and 3 are open.

Security: We continue to have additional Public Safety staff on-site, and particularly in the buildings without power. Over the past five days, our Public Safety team were able to assist with over 500 wellness checks requested by concerned relatives and neighbors, 207 tenant evacuations, 112 calls related to gas orders, 68 apartment lock-outs, 38 elevator entrapments, and aided in 28 situations where people were removed to hospitals, among other emergency-related activities.  We would like to thank our public safety officers for their exceptional efforts during this difficult time.

We would like to remind you that Public Safety is now headquartered at the former Oval Film space. In case of emergency only, please call (347) 680-2212. For all other inquiries, please continue to go to Resident Services at Oval Café or call (888) 885-8490.

Laundry Service: Laundry Service has been restored to all buildings where electricity service has been restored, though certain buildings will only have cold water available. We will provide you with updates regarding restoration of laundry service in buildings where laundry machines were damaged. Oval Concierge will be open to all residents for laundry drop-off on Sunday, November 4th from 10am to 5pm at the First Avenue Loop Road between buildings 276 and 274. Please note that they only accept credit card payment.

Garages: Quik Park has advised us that they expect Garages 2, 4 and 5 to be open early this week.  Significant amounts of debris were washed into these areas during the flood and these additional delays are due to the time required to remove this debris.  Owners of cars located in these garages should assume that their vehicles have suffered extensive damage and act accordingly with respect to their insurance carriers.   Garages 1 and 6 are open. Garage 3 will be closed indefinitely. You can contact Quik Park directly to work out your accommodations. The Garage Manager will be available at Garage 1, located on 20th Street.

Amenity Spaces:  All amenity spaces have been closed indefinitely. Membership billing has been suspended indefinitely.

We will continue to update you regularly.

Status updates on electricity in each building can be viewed by clicking link to pcvst.com.