Management will return lobby directories, names on intercoms

By Maria Rocha-Buschel

The STPCV Tenants Association announced in an email last Wednesday that management would be restoring the resident directories in lobbies and on building intercoms.

Last November, some residents noticed that tenant names had been removed from building intercoms, making it difficult for visitors to find residents’ apartments without knowing the apartment number. StuyTown Property Services General Manager Rick Hayduk said at the time that management had been receiving an increasing number of requests to have their names removed from video intercoms and the resident lists in building lobbies due to privacy concerns. After a number of complaints from residents, management later announced that there would be an opt-in option for residents that would allow tenants to still have their names listed on the intercoms, but at that point there was no plan to bring back the printed building directories, and the TA continued to push the issue with management, citing possible housing violations.

Hayduk, while noting that the law still seemed antiquated, said that management will be returning tenant names to intercoms and reinstalling the lobby directories.

“Our position is that we take privacy seriously,” Hayduk said. “We had less than 10% of residents opt-in, but the challenge is always awareness.”

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Tenants can opt-in to intercom directory

By Maria Rocha-Buschel 

The Stuyvesant Town-Peter Cooper Village Tenants Association alerted residents last Monday that management would be allowing tenants to “opt in” to having their name listed on building intercoms, despite saying at the end of last month that doing so would be too complicated for so many apartments. 

StuyTown Property Services general manager Rick Hayduk previously told Town & Village that names had been removed from building intercoms on the property due to privacy concerns expressed by some residents but the TA said that once the names were removed, they received complaints from tenants that friends, delivery people and emergency care personnel were unable to find their apartments without the intercom directory. 

“Despite less than 10 residents reaching out to our team on this matter, we felt that an opt-in was a reasonable request,” Hayduk said regarding the recent change. “That said, we will do what we can to protect the privacy of all residents, especially as the issue of privacy evolves in today’s society.”

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