MTA customers being taken for a ghost ride
When my job changed and I no longer needed to navigate the subways and buses as frequently, I stopped buying “Unlimited” Metrocards and started buying “Limited” Metrocards, paying per ride and filling the card when the balance dropped.
I’d check my balance, on occasion, as I whizzed through a subway turnstile or when I dipped my card in a bus card reader but admittedly, I have reached a certain age where I need to write this down – and don’t.
Recently, I noticed my Metrocard being pulled up and down several times in the bus card reader. This had happened at other times, but the difference was I had just filled my card and knew what my balance should be. I transferred to the subway and as I swiped my card I noticed that the balance was significantly lower than it should be.
The light bulb went on – what I had thought was a harmless glitch in the card reader, one that didn’t affect the monetary value of my card, is probably a financial bonanza for the MTA because with each one of those dips, a deduction was taken for a ghost “ride.” It took me a while to notice I was losing money and that money is irretrievable but the MTA now has my undivided attention each time I board a bus.
Every time, and I mean every time, I use my Metrocard on an MTA bus, I watch to see how many times it will be pulled down.
Once is all it should be, once down then up so you can grab it. Just recently, I had to apply to the MTA for a refund for two additionally subtracted rides when my card was pulled down into the card reader a total of three times, two times too many.
The MTA is good about refunding your money in the form of Metrocard for the amount that was erroneously deducted. You apply on the Metrocard eFix website and follow the instructions. You must remember the time of the incident, the bus line, M14 or M15 for instance and the amount you think you are owed and you must have the Metrocard that was affected because you will need the serial number on the back.
I’d like to know why there is no signage saying something to the effect that “if your card dips more than once you may be due a refund.”
Karen Butler, ST
Options for cheaper medication
Re: Chefs deliver gourmet meals to seniors, T&V, Apr. 3
Yet another article in these pages regarding seniors who have to choose between splitting pills and having enough to eat prompted me to “reach out to” the pharmacist at Kmart Astor Place.
I was told that everyone is encouraged to call them at (212) 253-9661. (Press 0 once the recording starts to get straight through.) They will gladly give you a free price quote. So have your medication’s specifics at ready reference before calling. Kmart pharmacy is open Monday through Friday from 9 a.m. to 9 p.m., Saturday from 9 a.m. to 7 p.m. and Sunday from 10 a.m. until 6 p.m. They also deliver. Kmart likely offers the best prices in the neighborhood, by far, for most prescription medications.
Just brought to my attention, though, is http://www.uspharmacudiscountcard.com or (877) 207-6785. They claim an average discount of 47 percent and to be accepted at over 50,000 pharmacies to include Walgreens, CVS, Rite Aid in addition to many places I’ve never heard of. They are part of ScriptRelief, L.L.C. and are located in Washington, D.C.
Billy Sternberg, ST
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