Tag Archives: RentHop

Upgraded heat system leads to fewer complaints in ST/PCV

Stuyvesant Town on a recent winter day (Photo by Sabina Mollot)

By Sabina Mollot

There’s no question this winter in New York City has been a particularly brutal one, up until last week, anyway.

As always, this has led to some heat complaints in residential buildings across the city. As Town & Village recently reported, a study conducted by RentHop showed that on the week of the “bomb cyclone” snowstorm on January 4, the citywide average for complaints about lack of heat in a neighborhood was 39.5 unique complaints per 1,000 apartments (57.3 including duplicate complaints).

In Stuyvesant Town and Peter Cooper Village that week, there were 8.9 complaints per 1,000 units in Stuyvesant Town-Peter Cooper Village or 93 actual complaints (99 including duplicates). However, based on management’s figures, heat complaints have been decreasing in recent years.

This, StuyTown Property Services spokesperson Paula Chirhart said, is due to a few engineering improvements made to the 70-year-old complex’s heating system as well as nonstop micromanaging of said system.

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Almost all NYC neighborhoods are unaffordable to current residents, based on apt. listing study

In Long Island City, with a $3,300 two-bedroom apartment median rent and a median household income of $28,378, tenants pay 139.54 percent of their incomes on rent. (Photo by King of Hearts/via RentHop.com)

By Sabina Mollot

In news that is certain to surprise absolutely no one, New York City fared the worst when compared to four other major cities in a study looking to determine which cities have the fewest neighborhoods with affordable two-bedroom apartments.

Additionally, in New York City, the neighborhoods with the highest low income to high rent ratio were the Lower East Side, Williamsburg and Long Island City.

Upper East Side-Carnegie Hill was actually the most affordable to the neighborhood’s own residents with an average household income of $155,213 and average two-bedroom rent of $3,555. The median income for all of NYC is $55,752 with a 2.4 person household.

The study was conducted by RentHop, an online apartment listings directory.

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Dog poop complaints decline in ST: study

A dog waste bag dispenser at a Stuyvesant Town playground during a Dog Days event (Photo by Sabina Mollot)

A dog waste bag dispenser at a Stuyvesant Town playground during a Dog Days event (Photo by Sabina Mollot)

By Maria Rocha-Buschel

A new study from apartment listing company RentHop has found that Stuyvesant Town-Peter Cooper Village residents have seemingly become much more diligent in their pooper scooper duties in the last five years. The company examined the number of 311 complaints submitted about dog waste on the sidewalk and found that the neighborhood had seven complaints in 2010 alone but only one in every year since then except 2015, in which there were zero. RentHop data scientist Shane Leese said that the numbers for the neighborhood are lower than most of the other areas around it.

Although Stuyvesant Town-Peter Cooper Village and the surrounding neighborhoods saw big decreases in the number of complaints, other Manhattan neighborhoods saw increases, as high as 180 percent on the Upper West Side.

Leese said that both Stuyvesant Town-Peter Cooper Village and the Flatiron neighborhood have had decreases in the number of complaints this year, with the decrease in Flatiron being the most significant: last year there were 10 complaints and this year there have been two, for an decrease of 80 percent. The Gramercy neighborhood is doing less well with five complaints so far this year, a 400 percent increase from last year when there was only one complaint in the same period.

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Study: ST/PCV clearest neighborhood post-blizzard

An aerial view of Stuyvesant Town’s First Avenue Loop after the storm (Photo by Mark Thompson)

An aerial view of Stuyvesant Town’s First Avenue Loop after the storm (Photo by Mark Thompson)

By Sabina Mollot

In case anyone was wondering how Stuyvesant Town/Peter Cooper measured up with the rest of the city in terms of snow removal during last month’s “Snowmageddon,” the answer is that the roads and sidewalks were more ice-free than anywhere else.

More specifically, it got zero 311 complaints, according to a study by apartment listings company RentHop. In contrast, the East Village was the iciest and snowiest nabe in Manhattan, according to the study. The stats came from a 311 complaint count which was then adjusted to reflect the calls per square mile so that it wasn’t simply a matter of the biggest neighborhoods automatically being the worst offenders.

Shane Leese, a “data scientist” for RentHop, explained the adjustment seemed necessary considering that some neighborhoods in Queens which were two or three square miles long dwarfed many neighborhoods in Brooklyn, which then dwarfed many in Manhattan that were just a few square blocks. Additionally, the study noted that 311 complaints were not accepted while snow was still falling.

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Study shows far more heat complaints in East Village than ST

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Stuyvesant Town (Photo by Sabina Mollot)

By Sabina Mollot

In case you’re wondering how your building, or the whole neighborhood for that measure, compares to others in terms of heat complaints, apartment listings site RentHop has compiled a map based on complaint calls to 311 made during the last heat season.

According to its data on unique callers, Stuyvesant Town-Peter Cooper Village residents made a measly 56 complaints, in comparison with East Villagers who made over seven times that many at 396. The Murray Hill-Kips Bay area also had significantly fewer with 144 calls while Gramercy residents made 119 calls. Lower East Siders made 160, Chinatown 213.

The coldest New Yorkers hailed from lower-income neighborhoods such as Washington Heights in Manhattan (1,935 in the north and south sections) and Crown Heights in Brooklyn (1,382 in the north and south sections). But along with the East Village, another pricey Manhattan neighborhood where residents said they lacked adequate heat was the Upper West Side with a total of 629 complaints.

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